Established in 2011 as the first standalone life and medical insurance company in Qatar, QLM Life & Medical Insurance Company (QLM or the Company) has steadily grown to become the market leader in Qatar. The Company has dominant market share in Qatar for the Group Medical and Group Life lines of businesses and is also leading insurer in the GCC region.
Highlighting QLM’s journey right through its inception, Group CEO of Qatar Insurance Group and the authorized representation of QLM’s founders, Mr Salem Khalaf Al Mannai stated: To offer maximum flexibility to our members, we will continue to embrace digitization, evaluate options and adjust our operating models to bring in enhanced efficiency in a constantly changing landscape.”
Mannai added : “QLM has earned the reputation of being the preferred life and medical insurer for many government entities and some of the largest corporations and financial institutions in Qatar.”
Investors can subscribe to the QLM IPO online by logging into the online banking websites or mobile applications of the receiving banks; namely, Qatar National Bank, Commercial Bank, Al Khaliji, Ahli Bank and Doha Bank.
This facility is available to investors who already have their bank account/s with any of the above receiving banks. If for any reason, the investors are unable to make online subscriptions, they can contact the call centers of their respective receiving bank for guidance.
Paper-based subscriptions are available at certain branches of the following receiving banks: Al Khaliji and Ahli Bank.
For Qatari individuals who are interested in subscribing to the IPO but do not have bank accounts with any of the above receiving banks, they can contact the call center of one of the receiving banks for assistance.
Since inception, QLM has strived to maximize its customer/member satisfaction level. To achieve this, the Company has followed a two-pronged strategy, namely; investing in IT platform to digitize member engagement and expanding its provider network. QLM is among the pioneering insurers in the MENA region to digitally transform its business model. The Company has an industry leading IT platform that comprehensively addresses the Company’s operational requirements. A key element of QLM’s engagement with its members is its mobile app. QLM’s mobile app enables members to easily find a doctor from the listed network of providers, book appointments, set reminders for medication, and file and track medical claims. Its highly sophisticated digital approach and unrivalled customer service has helped the Company build a loyal and diverse customer base.
QLM continued to widen its provider network by including healthcare institutions located outside Qatar. Today QLM’s provider network has expanded and is considered to be the largest in Qatar and the wider GCC, with over 75,000 healthcare centers spanning 103 countries, across six continents.